Legal access rules for DANA and QRIS
Our Legal notice explains the rules that apply when you create an account, confirm your phone number, use a wallet or request an account change. Access depends on local law, and you must check that using the service is permitted in your location before continuing. Payment
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records can identify the method selected, including DANA, OVO, GoPay, QRIS, bank transfer and virtual account instructions. A mismatch between your account details and a payment receipt may require clarification before the related request is processed. We may also ask for account evidence when a security
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check, payment correction or withdrawal review requires it. The current terms remain the reference point for your account relationship, while support can explain which section applies to a specific case.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.